Effective Date: April 4, 2025

📄 Warranty Policy – Paramount Plates Ltd

At Paramount Plates, we take pride in the quality and durability of our number plates. Every order is backed by our comprehensive 36-month manufacturer’s warranty, designed to give you complete confidence in your purchase.

✅ What’s Covered:

Our standard 36-month warranty covers manufacturing defects and faults under normal usage, including but not limited to:

  • Tunnelling – moisture ingress causing separation between the reflective layer and acrylic
  • Letter De-lamination – peeling or lifting of characters on 3D/4D plates
  • Adhesive failure or structural faults caused by defective materials or assembly
  • Warping – distortion of the acrylic due to material faults (not impact-related)

This warranty ensures your number plates are protected against workmanship or material-related defects that may arise during regular, intended use.

❌ What’s Not Covered:

Our warranty does not cover:

  • Damage caused by improper installation or use
  • Normal wear and tear, surface scratches, or fading from road use
  • Breakage due to impact, road debris, or accidents
  • Theft or loss of number plates
  • Modifications or alterations made to the plates after delivery

For full coverage beyond manufacturer defects, we recommend our Paramount Protection Plan, available at checkout.

🛡️ Paramount Protection Plan (Optional)

Stay Covered Against Damage, Loss, or Theft – Easy Replacements for 2 Years

Accidents happen — number plates can crack, go missing, or get stolen. That’s why we offer our Paramount Protection Plan, available at checkout for just £9.99. It gives you peace of mind with up to two free replacements within 24 months of your original purchase.

✅ What’s Included:
  • Accidental Damage – Cracked, chipped, or worn plates
  • Lost Plates – Plates that fall off or can’t be recovered
  • Stolen Plates – We’ll send a fresh set, hassle-free
✅ How It Works:

1️⃣ Add the Plan at Checkout – Available only when placing a new order
2️⃣ Protected for 2 Years – No need to worry about unexpected issues
3️⃣ Need a Replacement? – Just get in touch with your order number and either a photo (for damage) or a short explanation (for loss/theft), and we’ll sort it.

🔍 Need-to-Know:
  • This isn’t insurance — it’s a simple replacement service, direct from us
  • Covers up to 2 plate replacements per registration within the 2-year period
  • Must be purchased with your original plate order (cannot be added later)
  • Replacements will be identical to your original design and registration
  • Delivery fees may apply when dispatching replacement plates
💷 Just £9.99 for Two Years of Coverage

Add the Paramount Protection Plan at checkout and drive with extra confidence — we’ve got you covered.

🛠️ Making a Warranty or Protection Claim

To request a replacement under your 36-month warranty or Paramount Protection Plan, please contact our team via:

📧 Email: claims@paramountplates.com

🌐 Contact Us: [Here]

Please include the following:

  • Your full name and order number
  • Clear photos showing the issue (for damaged plates)
  • A brief explanation if your plates were lost or stolen

Our team will review your request and aim to respond within 2–3 working days. If approved, we’ll arrange your replacement with minimal delay.